Community guidelines

Disagreeing is fine. Making somebody’s day worse on purpose is not. We remove accounts for:

• Harassment, threats, or following somebody from room to room to bother them.
• Attacks on people for their race, religion, nationality, gender, sexuality, disability or age.
• Sharing somebody else’s private information — their address, their phone number, their photos — without their permission.
• Encouraging anybody to hurt themselves.

• No sexual content involving minors, ever. This is reported to the authorities as well as removed.
• No selling or promoting drugs, weapons, stolen goods or counterfeit items.
• No gambling operations run through the app, and no using gifts to settle bets.
• Nothing that breaks the law where you or the people listening are.

Rooms are public places and people arrive without warning. No nudity or sexual content in a room, on a profile photo, or in a room cover. Adult conversation between adults is a matter of judgement; explicit content is not allowed.

• Do not pretend to be somebody else, or to represent a company or an official body you have nothing to do with.
• Do not use somebody else’s photos as your own.
• One account per person. Extra accounts made to get around a ban are removed as well.

Gifts are meant to be a real thing between real people. What we act on:

• Arrangements to send gifts back and forth to convert coins into a withdrawal.
• Buying coins with a stolen card, or charging back a purchase after spending it.
• Selling or trading accounts, coins, diamonds or items outside the app.
• Using bots, modified builds, or anything that automates activity.

Diamonds earned this way are removed, and the accounts involved are closed.

A room takes its tone from whoever runs it. Hosts and their moderators can mute somebody, take them off a seat, remove them from the room, or block them from coming back — and are expected to use those tools rather than let a room turn hostile. Consistently letting a room break these rules can cost you the room.

If something in a room needs dealing with immediately, tell the host — they can act on the spot. For anything serious, or anything a host is part of, write to wmvoicesupport@gmail.com. Include the room and the user ID if you have them. A person reads every report.

Depending on what happened and whether it has happened before, we may remove the content, mute or remove the account from a room, suspend it for a period, or close it permanently. Serious harm — anything involving minors, credible threats, or fraud — skips straight to closure.

If you think we have got it wrong, write to us and we will look again.